V
| Concept | Definition |
|---|---|
| Value Proposition | A unique set of benefits that a product or service offers to customers, distinguishing it from competitors. |
| Values | Relatively general cultural prescriptions of what is right, moral, and desirable. Values provide the broad foundations for specific normative regulation of social interaction. |
| Verbal Communication | The transmission of information through spoken words, including face-to-face conversations, phone calls, and virtual meetings. |
| Vertical chain of communication | Communication between members of different levels of organizational hierarchy; i.e., between managers and subordinates. |
| Vertical Communication | The exchange of information between different levels of the organizational hierarchy, such as from managers to employees or vice versa. |
| Verbal message | A message comprising spoken or written words. |
| Video Conferencing | The use of technology to conduct meetings between individuals or groups in different locations, allowing for virtual face-to-face communication. |
| Virtual Communication | Interaction and information exchange that occur through digital channels, such as email, video conferencing, or collaboration platforms. |
| Virtual Team | A group of individuals working together on a common task or project, often from different geographic locations, using digital communication tools. |
| Vision Statement | A concise declaration of an organization’s long-term goals and aspirations, providing a sense of direction and purpose. |
| Vital Feedback | Constructive and essential input provided to individuals or teams to improve performance, processes, or outcomes. |
| Visual Aids | Graphic elements, charts, graphs, or images used to enhance and support verbal communication, making complex information more understandable. |
| Voice of the Customer (VoC) | The process of capturing and understanding customer expectations, preferences, and feedback to improve products and services. |
| Volume Levels | The intensity or loudness of sound in communication, often adjusted to ensure clear and effective delivery of messages. |