R
| Concept | Definition |
|---|---|
| Resume | A brief record of one’s personal history and qualifications that is typically prepared by a job applicant. |
| Receiver benefits | The advantages a reader would derive from granting the writer’s request or from accepting the writer’s decision. |
| Redundancy | The unnecessary repetition of an idea that has already been expressed or intimated. |
| Reference | A person who has agreed to provide information to a prospective employer regarding a job applicant’s fitness for a job. |
| Report | An orderly and objective presentation of information that assists in decision making and problem solving. |
| Resale | Information that re-establishes a customer’s confidence in the product purchased or in the company that sold the product. |
| Revising | The process of modifying the content and style of a draft to increase its effectiveness. |
| Rhetorical question | A question asked strictly to get the reader thinking about the topic; a literal answer is not expected. |
| Red herring | A fallacy that uses irrelevant information to divert attention away from the real issue. |
| Reengineering | The fundamental rethinking and radical redesign of business processes to achieve drastic performance improvements. |
| Repatriation | The process of readjustment associated with returning to one´s native culture after spending time away from it. |
| Resistance to change | The tendency for employees to be unwilling to go along with organizational changes, either because of individual fears of the unknown or organizational impediments (such as structural inertia). |
| Rhetorical reflector | Tendency to be too flexible in expressing a position by ignoring self and telling people only what they want to hear. |
| Rhetorical sensitivity | Tendency to be flexible in adapting to others in communication; to base behaviour on a complex network of perceived selves. |
| Rapport | A harmonious and positive relationship or connection established through communication, often in a business context. |
| Receiver | The individual or group who receives and interprets a message in the communication process. |
| Redundancy | The inclusion of extra information or repetition in communication to ensure clarity and understanding. |
| Reframing | Presenting information or issues from a different perspective to influence perception and understanding. |
| Remote Communication | Communication that occurs between individuals or teams who are not physically present in the same location. |
| Report | A formal document that provides detailed information, analysis, and recommendations on a specific topic or issue. |
| Request for Proposal (RFP) | A document issued by a company to invite proposals from vendors or suppliers for a specific project or service. |
| Resistance to Change | The reluctance or opposition displayed by individuals or groups when faced with changes in organizational processes. |
| Response Time | The time taken to reply or act upon a message, request, or inquiry, often crucial in business communication. |
| Risk Communication | The process of conveying information about potential risks or hazards to stakeholders, often in a clear and timely manner. |
| Role-playing | An interactive communication exercise where individuals simulate specific roles or scenarios to enhance skills or understanding. |
| Routine Communication | Regular and habitual communication that occurs as part of daily organizational activities and processes. |
| Rumor | Unverified information or gossip that circulates within an organization, potentially impacting morale and trust. |
| Rhetorical Question | A question posed for effect or emphasis, not requiring an answer, often used to engage the audience in critical thinking. |
| Reputation Management | Strategies and communication efforts aimed at building, maintaining, or repairing the public perception of an organization. |
| Response Rate | The percentage of people who respond to a survey, questionnaire, or communication, indicating engagement or participation. |
| Return on Investment (ROI) | A measure of the profitability or success of an investment, often used in business communication and decision-making. |
| Remote Team Communication | Strategies and tools used to facilitate effective communication among team members who are geographically dispersed. |
| Resilience | The ability to adapt and recover from challenges, setbacks, or crises, often important in organizational communication. |
| Reflection | Thoughtful consideration and analysis of experiences, events, or communication to gain insights and improve future actions. |
| Relevance | The degree to which information or communication is applicable, meaningful, and significant to the intended audience. |
| Regulatory Compliance | Adherence to laws, regulations, and standards relevant to a particular industry or sector, often communicated to ensure compliance. |
| Remote Presentation | Delivering information or content to an audience using online or virtual platforms, enabling communication without physical presence. |