N
| Concept | Definition |
|---|---|
| Noise | Environmental or competing elements that distract one’s attention during communication. |
| Non-Discriminatory Language | Language that treats everyone equally, making no unwarranted assumptions about any group of people. |
| Nonverbal Message | A non-written and non-spoken signal consisting of facial expressions, gestures, voice qualities, and the like. |
| Narrative Paradigm/Theory | Point of view that asserts humans are natural storytellers and that most, if not all, communication is storytelling. |
| Noble Self | Tendency to be inflexible in expressing a position; to base behaviour on a rigid conception of self. |
| Norm | A culturally established rule prescribing appropriate social behaviour. Norms are relatively specific and elaborate the detailed behavioural requirements that flow from more general and overarching social values. |
| Newsletters | Regularly published internal documents describing information of interest to employees regarding an array of business and non-business issues affecting them. |
| Network | A group of interconnected individuals, departments, or systems within an organization that facilitates communication. |
| Nonverbal Communication | The transmission of messages without the use of words, using gestures, body language, facial expressions, etc. |
| Noise | Any interference or disturbance that affects the accurate encoding, transmission, or decoding of a message. |
| Nominal Group Technique (NGT) | A structured group discussion technique that encourages equal participation and generates creative solutions. |
| Narrative Communication | The use of stories or narratives to convey information, making messages more engaging and memorable. |
| Negative Feedback | Information indicating a deviation from a desired performance or outcome, allowing for corrective actions. |
| Needs Assessment | The process of identifying and evaluating the requirements and expectations of individuals or groups within an organization. |
| Network Communication | The exchange of information and messages within a network or system of interconnected individuals or entities. |
| Neurolinguistic Programming (NLP) | An approach that explores the connection between neurological processes, language, and behavioural patterns. |
| Nonprofit Communication | Communication strategies used by organizations that operate for a social cause or community benefit rather than for profit. |
| Non-Verbal Cues | Non-verbal signals and expressions, such as gestures, facial expressions, and body language, used to convey messages. |
| Norms | Shared expectations or rules within a group or organization that influence behaviour and communication. |
| Notice | A formal announcement or communication that provides information, warnings, or updates to relevant parties. |
| Numeracy | The ability to understand and use numerical information, is an essential skill for effective communication in business. |
| Network Analysis | The examination and evaluation of communication patterns within a network to understand relationships and dynamics. |
| Negative Face | The desire to have freedom of action and to avoid imposition or intrusion in communication. |
| Neutral Tone | A communication style that is impartial, unbiased, and devoid of emotional bias or favouritism. |
| News Release | A written communication intended for the media that provides information about an event, product, or organization. |
| Negotiation | A process in which two or more parties discuss and reach an agreement or compromise on issues of mutual interest. |
| Non-Disclosure Agreement (NDA) | A legal contract outlining confidential information that parties agree not to disclose to third parties. |
| Niche Marketing | A marketing strategy that targets a specific, well-defined segment of the market with specialized products or services. |
| Nonverbal Feedback | Responses conveyed without the use of words, such as nods, facial expressions, or gestures, during a communication exchange. |