Definition
Constructive feedback helps underperforming employees improve through clarity, coaching, and accountability—not punishment.

Introduction
Ignoring poor performance demoralizes top performers. Addressing it with empathy and structure restores fairness.

Explanation
1️⃣ Root-cause diagnosis — Skill, will, or environmental issue?
2️⃣ Feedback framework — “Situation–Behavior–Impact–Next Step.”
3️⃣ Performance improvement plan (PIP) — Documented path with support.
4️⃣ Coaching — Replace blame with guidance.
5️⃣ Follow-up — Monitor progress objectively.

Key Takeaways

Early feedback prevents escalation.

Coaching beats criticism.

Documentation ensures fairness.

Real-World Case
Accenture: Replaced punitive PIPs with “Performance Achievement” programs emphasizing growth conversations and mentoring.